Dear Tony As you are aware we have now completed the sale of Knights Laundry in Toowoomba, and we wanted to make a few comments about our relationship, in the hope that it will assist you in the future. Firstly, when we started to look for a broker to market Knights, the space seemed to be wholly occupied by spivs calling themselves grandiose names and lacking any accounting knowledge and having a commission rate of between 7-10%. You were introduced to us by our accountant and it was plain to us from the outset that Supertrac was a different organization. The accounting skills and expertise that went into the preparation of the IM were impressive, in fact when we read it we almost wanted to buy the business ourselves! The sales process dragged on for eighteen months and strangely enough one of the fIrst interested parties ended up buying Knights. We went through share sales, asset sales and seyeral pretty onerous DDs, Supertrac were always there for us. From time to time we would lash out and break the protocols and were quickly brought back into line, clearly there are a set of protocols which Tony knows backwards and he knows all the tricks that buyers get up to, to try to subvert the process. We shared many jokes together and became friends, however the real point of this letter is to thank Supertrac for a highly professional job, sometimes in diffIcult circumstances but always without fear or favour in our interests. Service is a rare commodity today and Tony and his staff provide an excellent sen-ice that we would recommend to anyone who wants to sell a reasonable sized business. Thanks for your help.